How Namma ResQ Works — Help in 4 Simple Steps
Stranded on a Bengaluru road? Here is exactly what happens from the moment you call to the moment you drive away. No workshops, no waiting rooms, no guessing — just a clear process that brings a certified mechanic to wherever your car is parked.
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Tell us where you are
Call our 24/7 helpline at +91 91876 76105 or message us on WhatsApp with your live location and car model. You can also tap Find Mechanics Near Me on our website and allow location access. No account or sign-up is needed — our helpline answers in under 30 seconds, day or night. For written enquiries, email nammaresq@gmail.com or help@nammaresq.com.
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Nearest mechanic gets assigned
Our system shortlists the closest available mechanic to your pin and dispatches them immediately. You receive their name, photo and a live ETA by SMS. No call-centre runaround, no vague "someone will come soon" — you know exactly who is coming and when.
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They come to your spot
The mechanic arrives at your home, office, apartment basement, mall parking or roadside with a fully equipped van — surge-protected boosters, diagnostic scanners, jacks, torque wrenches and common spares. You never need to drive a struggling car to a workshop.
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Fixed where it stands
They diagnose the fault, quote you the price before starting, and only begin once you approve. Most jobs are completed in 30 to 90 minutes. You get a proper GST invoice, old parts returned for inspection, and a 30-day workmanship warranty.
What You Get, Every Single Time
The same process runs whether you call at 3 pm or 3 am, whether it is a flat tyre or a dead battery. Here is what you can count on.
Real-time ETA
Live tracking of your mechanic's arrival, with SMS updates at every stage of dispatch.
Verified mechanics
Background-checked, uniformed and ID-carrying technicians who introduce themselves on arrival.
Price before work
Clear quotation approved by you before a single tool is picked up. No surprise invoices.
Genuine parts
OEM or genuine spares fitted with the invoice handed to you, so manufacturer warranty stays intact.
30-day warranty
If the same fault recurs within 30 days, we return and re-inspect free of charge.
City-wide coverage
150+ mechanics positioned across 30+ Bengaluru localities, plus all major highway corridors.
A Workshop That Travels to You
Our vans are kitted out the way a workshop bay is kitted out, so most problems are solved where your car stands — without you going anywhere.
- OBD2 diagnostic scanner reading engine, ABS, airbag and body control modules.
- Surge-protected booster pack — safe for modern ECUs and AGM batteries.
- Hydraulic jack, stands and torque wrench for safe underbody work.
- Battery analyser and calibrated inflator for accurate testing and top-up.
- Fast-moving spares in stock — belts, hoses, bulbs, fuses, relays and filters.
- Flatbed towing on request for jobs that genuinely need a workshop lift.
Frequently Asked Questions
How quickly will a mechanic actually reach me?
Our city-wide average arrival is 30 minutes. Central localities such as MG Road, Indiranagar, Koramangala and Jayanagar typically take 20 to 25 minutes, while outer areas like Whitefield, Electronic City and Yelahanka take 35 to 45 minutes depending on traffic. You receive the mechanic's name and live ETA by SMS immediately after dispatch.
Do I need an account or app to use the service?
No. You can simply call or WhatsApp our helpline and we will dispatch a mechanic to your location. Creating an account is optional and only saves your vehicle details for faster repeat bookings.
What happens if my car cannot be fixed at the roadside?
We tell you honestly at the diagnosis stage rather than attempting a temporary repair that will fail again. Where a job genuinely needs a vehicle lift or specialist tooling, we arrange discounted flatbed towing to a partner workshop with your approval.
Are you really available 24 hours a day?
Yes — 24 hours a day, 365 days a year, including Sunday nights and public holidays. There is no night surcharge and no holiday surcharge; the price is the same at 3 pm and 3 am.
How do I pay, and what if I need a receipt?
Payment is taken after the work is completed and can be made by UPI, card or cash. Every job comes with a proper GST invoice, and parts are listed separately on it so you can claim against any manufacturer or insurance warranty.